SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (2024)

The perfect device to stay in touch with your kids & tweens while they’re in school.Order now.

INTRODUCING

SyncUP KIDS™ Watch 2

Keep tabs on your kids and family with the latest version of our popular GPS-enabled kids watch. Powered by the T-Mobile network, SyncUP KIDS Watch 2 blends connectivity and fun while keeping safety first.

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SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (1)
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ONLINE ONLY

Get the new SyncUP KIDS™ Watch 2 FREE.

For a limited time, when you add a qualifying watch line.

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With 24 monthly bill credits. For well-qualified customers; plus tax.

SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (2)

Cool features for even cooler kids.

SyncUP KIDS Watch 2 boasts new features, including dual cameras, Bluetooth compatibility, and a built-in flashlight—in addition to features customers love from the original watch.

SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (3)
SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (4)

How does SyncUP KIDS Watch stackup?

Check out reviews

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Real-time GPS location tracking.

Receive updates on your child's whereabouts with up-to-the-minute location tracking.* All in one app.

**Location information is approximate & may not always be available. Intended to be used by a child and monitored by a parent or legal guardian; use as intended and only for lawful purposes.

SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (7)

Virtual boundary alerts.

Get notification alerts in the app when your kids leave a designated area.*

**Location information is approximate & may not always be available. Intended to be used by a child and monitored by a parent or legal guardian; use as intended and only for lawful purposes.

SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (8)

Help button.

Your kid can easily alert their designated emergency contacts and call 911.*

*To communicate with the device it must be turned on and in an area with coverage. Not intended for use outside US/CA/MX.

SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (9)

Fun and focus.

Kids can enjoy built-in games, themes, and characters—until it’s time to limit distractions with school mode.

*To communicate with the device it must be turned on and in an area with coverage. Not intended for use outside US/CA/MX.

SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (10)

Splash proof.

The new water-resistant style includes a replaceable screen protector for added durability.

SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (11)

NEW & EXCLUSIVE

Bluetooth compatible.

Experience clear audio and privacy with wireless earbud connectivity.

SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (12)

NEW & EXCLUSIVE

Built-in flashlight.

A special LED light for safety lighting in the dark and improved lighting for better quality photos.

SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (13)

Use the T Life app to stay connected and take control.

The T Life app on your smartphone or tablet gives you control over GPS location tracking, boundary settings, instant messaging, and more.

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USA TODAY Reviewed - Jul 2023

"Best for Staying on Task."

Parents – August 2023

"Our favorite smartwatch made specifically for kids."

ZDNet - August 2023

"Best T-Mobile GPS tracker for kids."

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Drive safer with SyncUP DRIVE®

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Protect your valuables with SyncUP TRACKER®

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  • In addition to the location features and the text, voice, and video calls of the prior watch, SyncUP KIDS Watch 2 also includes first-of-its kind dual cameras, a dedicated bright LED flashlight – that also acts as a flash for the front camera - and Bluetooth pairing for your favorite earbuds or headset. International roaming is also supported in 215+ countries with unlimited text; data speeds will vary by country.

  • The parent (and only the parent) can set up a contact list from the T Life app controlling the watch. The smartwatch can only communicate with persons on that contact list and is restricted from contacting anyone else. This includes all voice calls, text messages and video calls.

  • The kid’s smartwatch is available at T-Mobile retail locations, T-Mobile.comand through our team of Experts.

  • SyncUP KIDS Watch 2 is available to T-Mobile customers with at least one active voice line.

  • New or existing customers who purchase a SyncUP KIDS Watch 2 on our monthly payment plan during the promotional period AND activate a new, qualifying line of service will get the device ‘On Us’ via 24 monthly bill credits. Customers must have at least one active voice line on their account to purchase a SyncUP KIDS Watch 2.

  • SyncUP KIDS Watch 2 uses its own rate plan and is available to T-Mobile customers with at least one active voice line. SyncUP KIDS Watch 2 uses an embedded SIM card and will only work on T-Mobile’s network.

  • Kids between the ages of 5 and 11 and those in the pre-smartphone phase. The SyncUP KIDS Watch 2 provides kids and parents with many of the safety benefits of a smartphone without the digital safety risks and concerns that are associated with providing a smartphone to a child who may not be ready.

  • There is no limit to the number of approved contacts that can be added through the T Life app which controls the SyncUP KIDS Watch 2. The following are the types of contacts that can be added.

    • Admin:The Admin is the user that created the watch account and successfully paired it with the T Life app to manage the watch. Upon successful onboarding, this contact will be a contact on the watch.
    • Guardian:A guardian is a user invited by the admin to monitor and manage the child's watch via the SyncUP KIDS app. Guardians cannot invite additional parents or guardians to monitor the SyncUP KIDS Watch.
    • Friend: A Friend is a user invited by the admin to communicate with the child's watch. Friends do not need an app to communicate with the child’s watch.
  • Yes, the T Life app is used to manage and locate your SyncUP KIDS Watch. Go to the “Connect” tab at the bottom of the app to bring up a map. The T Life app is free and available in both App Store and Google Play and has many other great features in addition to managing your SyncUP KIDS Watch 2. Ensure that your mobile device is up to date with the latest operating system and meets the minimum technical requirements.

  • Please reach out to T-Mobile General Customer Care & Technical Support. Customer Care Representatives are available every day, 24 hrs/day and 7 days/week to assist you. From your phone Dial 611 or 1-800-937-8997.

  • Yes. SyncUP KIDS Watch 2 carries a one-year warranty against manufacturer defect or breakdown.

  • Yes, Video Calling between the SyncUP KIDS Watch and the T Life app is easy and fun to stay connected with your kids! To get started, ensure you are on the latest software and Firmware on the T Life app and Watch.

  • Video Calling is included with your SyncUP KIDS Watch 2 plan and does not cost extra.

  • Video calling is only available to approved contacts designated as the Admin or Guardian contact. Video Calling is not currently available to the Friend contact type. Guardians not designated as Emergency Contacts will be unable to Video Call with the Watch while School Mode is enabled.

  • Most calls can last from 5-6 minutes as long as the watch has over 10% battery life, a strong 4G LTE connection, and the watch is not overheating. If multiple video calls are completed back-to-back, the video calls will get shorter and shorter to preserve smartwatch performance. The app will display a warning banner about 1 minute before the video call is disconnected. The Watch will auto-decline incoming video calls if the battery temperature is higher than normal, the battery is below 10%, or the signal on the watch is weak.

  • Video Calling is between the SyncUP KIDS Watch 2 and a phone with the T Life app that is on the contact list of that specific SyncUP KIDS Watch 2. You must have a valid T-Mobile ID and be logged in to the latest T Life app software on the participating phone. You must also be an Admin or a Guardian contact for the Watch. The app will request access to smartphones, Microphone, and Camera permissions. The watch must also have a stable 4G LTE connection (2 bar minimum) and over 10% battery life.

    SyncUP KIDS Watch 2:

    • At least 10% battery life.
    • At least two bars of 4G LTE coverage.
    • Camera permissions enabled.
    • Not turned off, in Airplane mode, or offline.
    • Should not be overheating.

    T Life App on phone:

    • Must be an Admin or Guardian to the watch.
    • Camera and Microphone permissions enabled.
    • Be an Emergency Contact if School Mode is enabled.
  • Yes, SyncUP KIDS Watch 2 has international roaming included in the rate plan – coverage and capabilities vary by location.

    • Unlimited text is available in 215+ countries.
    • In Canada/Mexico, the rate plan also includes unlimited calling, and up to 5GB of data for video calling. Data speeds may vary by location and conditions.
    • In Austria, Croatia, Czech Republic, Germany, Greece, Hungary, Macedonia, Montenegro, Poland, Romania, Slovakia, the rate plan includes up to 5GB of data for video calling. Data speeds may vary by location and conditions.
SyncUp Kids Watch: The Smart Watch for Kids | T-Mobile (2024)

FAQs

Does the SyncUP kids watch count steps? ›

Enable School Mode to quiet notifications and limit access to certain features so your child can focus. The watch includes a 5MP camera to snap pictures and a step counter for parents to set goals and see steps.

What does SyncUP Kids Watch do? ›

In addition to the location features and the text, voice, and video calls of the prior watch, SyncUP KIDS Watch 2 also includes first-of-its kind dual cameras, a dedicated bright LED flashlight – that also acts as a flash for the front camera - and Bluetooth pairing for your favorite earbuds or headset.

Does the SyncUP kids watch need a SIM card? ›

1 reply. it does not take a physical sim. there is an embeded sim.

Can you video call on SyncUP kids watch? ›

Video calling is available to Parents and Guardians contacts if the device and app are on the latest software. It's not available to friend contacts or another SyncUP KIDS watch. Maximum call length is 6 minutes, depending on battery condition. Swipe right to left on the watch screen to access your contacts.

Should I get my 7 year old a smart watch? ›

There can be benefits to getting a smartwatch for your child, says Meryl Alper, associate professor in the Department of Communication Studies at Northeastern University. Those include location tracking, emergency contact abilities, and of course, being able to communicate with your child when they're away from you.

Will my watch track my steps without my phone? ›

While it can sync data with your phone to provide a more comprehensive overview of your fitness activity, the watch has its sensors and memory to track your steps independently. This means you can leave your phone behind and still get accurate step count data on your watch.

Can you text on a kids smart watch? ›

A smartwatch lets you talk and text with your child, as well as track their location and manage their contacts.

Do kids smart watches need a data plan? ›

Today's kids smartwatches require a cellular signal to enable features such as calling, texts, and tracking capabilities, just like a smartphone does. This means that if you own a kids smartwatch you may also need a wireless plan to go along with it.

What is the best age for kids smart watch? ›

While maturity varies from child to child, we generally recommend smartwatches to kids in elementary and early middle school who are old enough to take care of the device and use it without too much distraction.

How do I put my SyncUP kids watch on school mode? ›

7.142857142857143%
  1. To activate School Mode so your child can better focus during their activities, follow these steps:
  2. Go to the Home screen. ...
  3. Drag the bar up.
  4. Choose SCHOOL MODE.
  5. Choose the plus symbol.
  6. Under Activity name, enter a name.
  7. To set a repeated activity, choose REPEAT. ...
  8. Choose one or more days.

How long does the sync up kids watch battery last? ›

Battery life and performance

SyncUp Watch provides you with a rechargeable battery that can last up to 48 hours with a single charge. This will allow the children to utilize the watch's features for long without having to go through a tedious charging process.

Does the SyncUP watch have WiFi? ›

The T-Mobile SyncUP Kids Watch is powerful, yet simple to set up. It offers a range of activities, games, task lists, alarms, health metrics, and easy communication. It doesn't have support for Wi-Fi but T-Mobile's network is excellent and it gets great battery life.

What happens when kids watch Mobile? ›

As already mentioned, microwave radiations transmitted by a cell phone are harmful to a brain specially kid's brains. Having a mobile device at hand can also end up with insomnia in children. They'll feel tempted to check it at night. They won't be able to sleep properly because of its vibrations and beeps.

How do kids smart watches make calls? ›

Kids' smartwatches work by connecting to a cellular network or Wi-Fi. This allows them to make and receive calls, texts, and other notifications just like an adult's smartwatch. These watches also have many built-in features that are designed to keep kids entertained and engaged.

Do steps on phone sync with watch? ›

In general your iPhone and your Apple Watch each track your steps independently, but if you want the steps to be combined, you have to enable Apple Health Sync. Apple Sync: when enabling the Apple Health Sync the steps are continuously updated and merged throughout the day.

Will fitbit count steps if I'm pushing a stroller? ›

If you're doing something like pushing a stroller or shopping cart, your wrist-based device will count your steps but the total may be slightly lower than usual. This is due to your arms not moving. More info on Fitbit accuracy here: help.fitbit.com/articles/en_US….

Does Gizmo Watch 2 count steps? ›

Kids can use GizmoWatch 2's fun fitness tracker to count steps and set fun, encouraging goals.

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